Web Hosting FAQs: Answers to Common Questions, Part 4

a) How responsive is your technical support?

If your website experiences issues, it’s crucial to promptly address them by contacting your hosting provider’s technical support team. We offer 24/7 support year-round and expect a response within minutes when your website is offline.

b) What uptime guarantee do you offer?

Uptime and reliability are crucial in web hosting. We offer a 99.9% uptime guarantee, but some can go as high as 99.99%.

c) How fast is your internal network?

A site’s load speed is crucial for visitors, and the internal network of the hosting company is a key factor. Understanding the connectivity from the hosting server to internal devices is essential. We provide a minimum of 30–40 ms of speed on the internal network to prevent latency and ensure a smooth experience for visitors.

d) Why is hosting important for my website ?

Your website hosting server stores all your content, making it a valuable asset. A slow or down server can lead to a poor user experience and potential business loss. A good hosting provider should ensure your website runs smoothly, benefiting visitors and SEO. Researching hosting providers is crucial to making an informed decision about your website’s needs.

e) Is it possible to host a WordPress website on shared hosting?

WordPress is a popular choice for building websites, used by nearly 75 million web pages. Due to their reputation, shared hosting providers are well-resourced and qualified to manage a blog or website powered by WordPress. Most web hosts offer simple one-click installation, allowing for quick setup of a new WordPress-based website.