Web Hosting FAQs: Answers to Common Questions

a) Does your console come with a control panel ?

Absolutely, yes! Your hosting package includes cPanel and Plesk, the world’s top control panels.

b) Can I upgrade my account if needed ?

Absolutely, yes! You can upgrade at any time, but if you’re upgrading from shared to enterprise hosting, we’ll need to migrate your account to a different server at a convenient time with minimal downtime.

c) How long does it take to set up a new account ?

An account is created within 24 hours of payment, and activation notifications are sent via email. If a domain name registration or transfer is not completed, a temporary URL may be provided.

d) Will my account be backed up ?

We offer daily automatic backups for all accounts, allowing customers to restore files and initiate on-demand snapshots. These backups are for full server recovery and are not guaranteed. We recommend purchasing our professional backup solution, which performs daily backups and allows automatic restoration of websites or individual files as needed.

e) How secure is your server ?

The security measures we have in place are extremely robust, ensuring the safety and security of our web hosting services.