Transitioning to Hosted Smarter Track: A Comprehensive Migration Guide

The process of transferring data from an installed Smarter Track version to a hosted Smarter Track site is straightforward.

a) How do I move data from an installed version of Smarter Track to a hosted Smarter Track site ?

1. First, subscribe to a hosted Smarter Track site.

Note: To transfer your database, you must subscribe to Hosted Smarter Track, not just for a 30-day trial.

2. Then, submit a desired support ticket to transfer your data.

3. Next, ensure that the installed version matches the version running on the hosted Smarter Track, or upgrade to the current version if necessary to continue transferring Smarter Track data.

4. After that, back up the Smarter Track database and copy the attachments folder and original content.

Note: The database should be in the format of MS SQL 2014.

5. Then, support will provide an FTP location for uploading data.

6. Next, notify support by replying to the ticket.

7. After that, support will be provided once the data is installed on your hosted Smarter Track website.

8. Finally, log in to the hosted Smarter Track site and confirm that the data exists.