How Can We Help?
< All Topics
Print

Sucuri Blank Screen Troubleshooting: A Step-by-Step Guide

IDS blocks whitelisted IPs unless a user creates a significant issue, such as 50x errors. These blocks last 20 minutes. If the blocks persist, provide your IP address to confirm the cause and resolve the issue, which can occur in two ways.

1. The Intrusion Detection System (IDS) is blocking you due to excessive banned actions or failed login attempts. This issue is typically ignored by browsers, as it occurs multiple times within a short period of time.

2. “The white screen of death” refers to 500 internal server errors, which can be identified using developer tools like Chrome Inspector and confirmed by the host’s error logs.

Table of Contents