Recovering Access: A Guide to Resolving Microsoft Account Lockouts

If you forget your password for your Microsoft account, Skype, or OneDrive, Microsoft can recover your information. To do so, you need to provide your registered email or phone number.

a) How to recover your Microsoft account information?

1. First, go to the Microsoft sign-in page and click Forgot my password below the sign-in field.

2. Then, select I forgot my password and click Next.

3. After that, enter your email address or phone number, followed by the verification code, and click Next.

4. Next, select whether you want the security code to be sent to your alternate email address or if you want to provide an email address to receive the code, and click Send Code.

5. Once you receive the code, enter it and click Next.

6. Then, enter your new password in the top field and re-enter it in the second field. Click Next.

7. Finally, your password will be changed.