Email Hosting FAQs: Answers to Common Questions

a) Can I use another email with Smartermail email hosting ?

Absolutely, Yes! Smartermail allows users to access and send email using any version of Microsoft Outlook as well as other POP3/IMAP clients such as Thunderbird and Apple Mail, and works with Android, iOS, and other mobile devices.

b) What is a good free email client for Windows ?

Smartermail is highly recommended due to its support for POP3 and IMAP protocols, extensive app library, scheduling tools, and chat capabilities.

c) Can I control a user’s spam filtering settings ?

Absolutely, Yes! The Smartermail admin panel provides complete control over spam filtering, allowing you to manage domain and account-level settings, including delivery and processing preferences for spam-marked messages, whitelists, and blacklists.

d) Is there a limit to the number of messages I can send?

Our email hosting platform is designed for standard business communications, with monthly sending limits and recipient restrictions on outbound mail to prevent abuse and control the mail queue. For any questions, please contact us online or by phone.

e) Will I lose any emails after switching to your service?

No! We will guide you through the email conversion process to ensure no messages are lost during the process.

f) What is the size limit for email attachments?

There are limits on outbound messages. However, when larger messages need to be sent, please contact us for alternative solutions.