How Can We Help?
< All Topics
Print

Comprehensive Guide to Updating Database Connection String in Smarter Track

System administrators may need to update Smarter Track’s database connection string after reinstalling SQL or moving to a new server, as the settings are initially configured during installation and can be modified at any time.

Note: To re-enable the primary administrator’s login credentials and database connection information, follow these steps, excluding the default SMTP settings in the SystemSettings.xml file, and ensure to re-enable the default settings.

a) How do I run the database connection wizard in Smarter Track ?

1. First, stop your Smarter Track application pool.

2. Then, delete SystemSettings.xml in the App_Data\Config folder of the installation directory in [C:\Program Files (x86)\SmarterTools\SmarterTrack\MRS\App_Data\Config].

3. After that, start your Smarter Track application pool.

4. Next, log in to Smarter Track as the primary system administrator.

5. Finally, the Database Connection Wizard will run automatically.

Table of Contents